BONJOUR & KISS SASU guarantees the refund of any item you are not completely satisfied with (out of pay periods) when it is returned intact within 14 days of receiving it (the postmark). 

For the return a good will be made available in your customer space, by world relay, returns are offered, by mail or other carriers, the cost of returns will be at your expense.

In accordance with the use of distance selling, only items returned in their original packaging and perfectly intact as they have been marketed will be accepted. Consequently, returns of washed and/or worn clothing will be refused.

All products can be exchanged, have, or reimbursed, except lingerie, swimsuits. The request will be made by transfer within 15 days of receipt of your request, as follows:

-If the product is returned for reasons that concern you (change of notice, model does not match your expectations), BONJOUR & KISS SASU will refund the price of your order, excluding shipping and return costs.

-If the product is returned from the fact of its responsibility, BONJOUR & KISS SASU will refund the amount of your order, including the shipping costs (except if they have not been paid) and the return costs. Despite the care provided by BONJOUR & KISS SASU in the preparation of packages, a product may be missing.

Similarly, after shipping the package, one of the products may be defective.

This is why, upon receipt of your order, it is up to you to check the conformity of the products received.

Any defect in the delivery (missing or broken product, damaged package ...) must be notified the same day of receipt at the customer service of bonjourandkiss.com. Any claim made after this period will be rejected and BONJOUR & KISS SASU will be relieved of any liability.

BONJOUR & KISS SASU reserves the right to claim the return of the defective product.

If all of the above conditions are met, BONJOUR & KISS SASU will then either exchange the defective product (s) or re-ship the missing product (subject to the validity of the request and the status of available stocks).

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